What damn finance doesn't send customers their monthly statements in the mail or email or mail receipt to them.... The company is below F Rating Scale. The reps are very very rude and has a bad attitude.... They refused to send you monthly statements but let you be two or three days late on your payment. These people call you and harass you 5 and 6 times a day even when you have made arrangements to pay by the end of the week. This place needs to be investigated ASAP!!!!!!
Ive had a great experience with Christie Butler and Chris Elstrom. They work with me as much as their position and company would allow them but I had the WORST experience Chad Hughes. He is rude and impulsive. All and all I feel that the others that I have dealt with was amazing keep up the great work Christie and Chris!!
PLEASE IF YOUR GETTING A CAR FINANCED PLEASE I MEAN PLEASE DON'T NOT GO THROUGH THIS COMPANY!!!!!!!!!!!!
This is the WORST I MEAN THE WORST FINANCE COMPANY EVER! I wouldn't recommend this company to ANYONE NOT EVEN MY WORST ENEMY. THEY DON'T EVEN DESERVE ONE STAR IF I COULD I WOULD GIVE THEM A BIG FAT ZERO!
This place is the absolute worst finance establishment I have ever encountered. I purchased a vehicle and reluctantly accepted the financing from this company. To my surprise I would be horrified with the events that would follow less than 30 days of my vehicle purchase. This company has the worst customer service and God forbid you miss a payment... You will be better off purchasing from a side buy here pay here lot... Anything with the word plantation should have been a dead give away. DO NOT ACCEPT FINANCING FROM THIS PLACE..... This place makes their own rules and you better not dare challenge them. I habe never been so humiliated in my entire life. I don't wish this company on my worst enemy. You should have the option to give a negative 0 stars for any post. This organization is not worth 1 star. So know it is against my better judgement, however I had to give at least 1 star. But they deserve ZERO STARS.
Terrible company and very rude staff. I called Jessica today asking her some general questions about my car payment. I couldn't hear her and I asked if she could repeat it and she responded with "I've already explained this....Would you like to talk to my Manager" in a very rude, snotty attitude like I was a inconvenience for asking a question. The manager was just as bad...A bitter old lady with a "I don't care attitude" and just as rude and snotty as Jessica previously was. She was unable to explain to me why I've been paying almost $100 extra for the last 6 months for a 3 month lapse in insurance. Nor could she explain to me how my car payment was permanently raised by almost $30 for the next remaining 4 years of my loan. She said it was all in my paperwork and to look at it. I looked at my documents that was given to me by Kia of Greer and nothing she claims can be found anywhere in the paperwork. They charge me a processing fee every month in order to take my car payment. They have been saying since January that "next month" my car payment will be back to normal which I found out today was just another lie. If you are even one dollar short of making the full payment they will not accept your payment. Jessica has refused to take my payment of $330 numerous months because it wasn't the $380 they wanted for some kinda of monthly fees they made up. Keep in mind...I signed and agreed to $314 monthly car payments and with the exception of the first two months...I haven't paid anything under $340 and I've had this car almost a year now. If I didn't get someone else to refinance it, I would have paid more for this used car than it was worth when it was brand new. Buyer beware....Your payment will not be even close to what was legally agreed upon. You will be charged a processing fee every month you make a car payment. If your even a penny short (and you will be cause every month you pay something different will all their made up fees) they will refuse to take your payment and threaten to repose your car. If you have any questions they can not and will not answer them in a professional manner.
Carolina Finance is a US Finance company based in Mooresville, North Carolina. Carolina Finance is located at 149 Plantation Ridge Dr # 120, Mooresville, NC 28117, USA.
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